Masspro Consulting

Implementation Services

MPC examines your operational details and works objectively to improve your productivity and reduce operating costs. By taking an unbiased look at your overall operation our experts are able to provide valuable improvement recommendations to ensure long-term success. MPC devotes the time necessary to understand your operations and work with your personnel to make Continuous Improvement a cornerstone of your culture.

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Advisory Services

While the training provides the fundamental knowledge and skills to deliver projects, proficiency comes with practice. We prefer to work with a select group of project managers, project teams and sponsors to coach through the application of the processes and tools they learned in class. Just as a coach helps an athletic team to perform at their best, our coaches guide project managers in how to use the tools and remind them of the best practices.

On completion of the coaching phase, not only have some projects been delivered more effectively than ever before, the organization now has a team of internal subject matter experts who can help develop other project managers and teams in the future.

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Deployment Services

Technology innovation, adoption, and improvement have become a necessity for organizations to sustain and improve business performance. With vast experience in custom application development, MPC can develop software solutions for your business that can give you a competitive advantage, improve your bottom line, and significantly reduce your total cost of ownership.

MPC provides custom software development services for enterprise class software applications, application integration, web portals, decision support tools, mobile applications, social media, and e-commerce.

Whether you want development of custom applications, custom software on an existing framework, turning your manual business processes into a sophisticated and shareable system, or integrating your enterprise systems.

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Training Services

Following the process development and concurrently with the roll-out phase, we will provide a training program Project Managers and their teams. The training will provide an overview of the project management process as well as foundational training on managing projects from initiation through project closure.

On completion of the training workshop, the core team has a solid understanding of best practice approaches in delivering projects. The core team will also develop proficiency in a range of project management tools and methodologies. This knowledge will help to select projects more effectively, develop high quality project plans and improve value generation through projects.

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Support Services

MPC offers support on a annually basis or as a percentage of the license cost. To provides support for an unlimited number of incidents, continuous online support on behalf of customer through a Infor Support portal that’s available 24 x 7, 8 x 5 telephone support, and priority queuing based on the severity of an incident.

MPC Support has defined methodologies and key business systems that allow 8 x 5 interaction via the online Infor Support portal and Remote desktop.